Privacy Policy
- Version:
- 1.0.0
- Effective:
- 05/25/2026 00:00:00
- Last updated:
- 05/25/2026 23:19:36
1. Overview
This Privacy Policy explains how Unifier collects, uses, stores, discloses, and protects personal information in connection with the Services.
Unifier is designed for operational monitoring, service management, and digital signage workflows.
2. Information We Collect
Depending on configuration and usage, Unifier may collect:
account information
authentication and login data
operational telemetry
device identifiers
screenshots and display previews
ticket and dispatch records
uploaded files and attachments
communication metadata
geolocation/check-in information
audit logs
AI-generated operational summaries
3. How Information Is Used
Information may be used to:
provide and maintain the Services
authenticate users
monitor systems and operational health
generate alerts and reports
support dispatch/service workflows
improve security and reliability
provide AI-assisted features
comply with legal obligations
4. AI Processing
Certain features may process operational data using third-party AI providers.
AI processing may include:
summarization
workflow assistance
operational analysis
draft generation
anomaly interpretation
Customers remain responsible for reviewing AI-generated outputs.
5. Retention
Retention periods may vary depending on:
customer configuration
legal obligations
operational requirements
platform defaults
Examples may include:
screenshot retention
audit log retention
dispatch GPS retention
uploaded document retention
6. Sharing and Service Providers
Unifier may use third-party service providers for:
hosting
cloud storage
email delivery
analytics
AI processing
monitoring and diagnostics
Information may be processed in Canada or other jurisdictions where service providers operate.
7. Customer Responsibilities
Organizations using the Services are responsible for:
obtaining required consents
providing notices to employees or users
configuring monitoring appropriately
complying with applicable privacy laws
8. Security
Unifier uses reasonable safeguards intended to protect information against unauthorized access, disclosure, or misuse.
No system can guarantee absolute security.
9. Access and Requests
Individuals may have rights under applicable privacy laws, including rights relating to:
access
correction
deletion
withdrawal of consent
Requests may be directed to the designated privacy contact.
10. Changes
This Privacy Policy may be updated periodically.
Material changes may require renewed acknowledgement or acceptance.